Moderator Training

[Dog]

I know this is a shot in the dark -- one which many people will be uninterested in, but I am in search of someone who can train me in the ways of proper moderating. I currently work for Majista as well, so please keep that in mind.

Here are some details about myself, so you know a little more about me.

Name: Angel Hill (Prefer to be called Gabe, Gable, Gabriel. Friends call me Mori.)
Age: 18
Birth-date: May 26, 1994
Gender: Female

I would prefer that this training take place over skype, or on an already-live petsite. In my experience, there isn't much moderating to be done in-development.

If you need any information, feel free to comment, PM, or add me on Skype: Escaea

FTR; I am also willing to help out with writing on-site. This is something that would have to be discussed with the moderating position, since I am not looking to take the two on separately.

[Gabby]

@Gabriel Hart What do you do for Majista? Moderator?

[Dog]

@Gabby
Currently I'm working as a writer/CEO. I was an artist, but due to wrist-and-tablet troubles, I cannot continue to do that.
In the end, being a CEO, I will be moderating there as well. I have no life, though, and splitting my time between two sites shouldn't be all that difficult.

[Gabby]

@Gabriel Hart Good luck then If my friend's site was up, I'd take the time to welcome you on board and train you. But unfortunately it's in development. v.v

[Dog]

@Gabby
As long as there is a way to be trained, I don't mind the in-development part. In my experience, there is little moderation to be done in-development. Granted, I've only worked for a few small teams... xD
That being said, feel free to PM me about this any time. c:

[Erde]

Good luck finding some help/ training!

My best advice would be to keep your calm. As moderator you will more then likely encounter a lot of great people! But there will also be a few who will want to play nasty games with you, and if you let it get to you, you may just be egging them on.

As moderator/ CEO it's also your job to set an example, so clear knowledge and understanding of the sites rules is a must! Keep yourself up to date! And if you are away or on vacation for a long period of time, be sure to ask co workers for a brief update on what has been happening while you were gone.

[TheWizard]

*comes in as a flying helicopter*

I have no experience with pet sites but I DO have experience with big kids/teens virtual communities in terms of moderating, customer service, etc.

If you want me to train you (these would be general principles/tips/ideas rather than "In this situation, you should really be doing this...", although I can do that as well!) then accept my contact request on Skype.

[kami]

You're welcome to check this out: http://www.virtualpetlist.com/showth...ing-Moderators
The guide is intended for owners in hiring mods as staff though it may give you some things to think about.

I suggest reading up on human psychology, particularly in children/parenting. (As funny as that sounds...you'd be surprised.) It would probably be a good idea to look into people with anger management and how professionals deal with them. Looots of psychology

I would also look into understanding the legalities of pet sites and gaming sites in general. Practice going on different sites and reading/analyzing/understanding the different rules/terms/etc. each site has.

Remember that wording things carefully is extremely important. You wants your ideas/thoughts very well conveyed. You'll probably find people try to take things out of context and you need to be prepared for that.