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Moderator Training

Discussion in 'Completed Transactions' started by Archfiend, Mar 4, 2013.

  1. I know this is a shot in the dark -- one which many people will be uninterested in, but I am in search of someone who can train me in the ways of proper moderating. I currently work for Majista as well, so please keep that in mind.

    Here are some details about myself, so you know a little more about me.

    Name: Angel Hill (Prefer to be called Gabe, Gable, Gabriel. Friends call me Mori.)
    Age: 18
    Birth-date: May 26, 1994
    Gender: Female

    I would prefer that this training take place over skype, or on an already-live petsite. In my experience, there isn't much moderating to be done in-development.

    If you need any information, feel free to comment, PM, or add me on Skype: Escaea

    FTR; I am also willing to help out with writing on-site. This is something that would have to be discussed with the moderating position, since I am not looking to take the two on separately.
     
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  2. #2 Gabby, Mar 4, 2013
    Last edited by a moderator: Oct 16, 2013
  3. @GabbyGabby
    Currently I'm working as a writer/CEO. I was an artist, but due to wrist-and-tablet troubles, I cannot continue to do that.
    In the end, being a CEO, I will be moderating there as well. I have no life, though, and splitting my time between two sites shouldn't be all that difficult.
     
    #3 Archfiend, Mar 5, 2013
    Last edited by a moderator: Oct 16, 2013
  4. @Gabriel Hart Good luck then :) If my friend's site was up, I'd take the time to welcome you on board and train you. But unfortunately it's in development. v.v
     
  5. @GabbyGabby
    As long as there is a way to be trained, I don't mind the in-development part. In my experience, there is little moderation to be done in-development. Granted, I've only worked for a few small teams... xD
    That being said, feel free to PM me about this any time. c:
     
    #5 Archfiend, Mar 5, 2013
    Last edited by a moderator: Oct 16, 2013
  6. Good luck finding some help/ training!

    My best advice would be to keep your calm. As moderator you will more then likely encounter a lot of great people! But there will also be a few who will want to play nasty games with you, and if you let it get to you, you may just be egging them on.

    As moderator/ CEO it's also your job to set an example, so clear knowledge and understanding of the sites rules is a must! Keep yourself up to date! And if you are away or on vacation for a long period of time, be sure to ask co workers for a brief update on what has been happening while you were gone.
     
  7. *comes in as a flying helicopter*

    I have no experience with pet sites but I DO have experience with big kids/teens virtual communities in terms of moderating, customer service, etc.

    If you want me to train you (these would be general principles/tips/ideas rather than "In this situation, you should really be doing this...", although I can do that as well!) then accept my contact request on Skype. :)
     
  8. You're welcome to check this out: http://www.virtualpetlist.com/showthread.php/8297-The-Importance-of-Testing-Moderators
    The guide is intended for owners in hiring mods as staff though it may give you some things to think about.

    I suggest reading up on human psychology, particularly in children/parenting. (As funny as that sounds...you'd be surprised.) It would probably be a good idea to look into people with anger management and how professionals deal with them. Looots of psychology :)

    I would also look into understanding the legalities of pet sites and gaming sites in general. Practice going on different sites and reading/analyzing/understanding the different rules/terms/etc. each site has.

    Remember that wording things carefully is extremely important. You wants your ideas/thoughts very well conveyed. You'll probably find people try to take things out of context and you need to be prepared for that.
     

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