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Should staff members have their contact information listed? Such as, phone number?

Discussion in 'Virtual Pet Information' started by cpvr, Mar 4, 2011.

  1. cpvr
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    cpvr Owner and Founder Administrator

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    So, this question was brought to my attention before - and some pet sites have to have their contact information listed for COPPA reasons - or business reasons, whatever the case me be - but do you think staff members should have their contact information listed - just incase of an emergency or something? Or do you think this is private information and shouldn't be included anywhere?
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  2. gabzo
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    gabzo Member VPL Member

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    Re: Should staff members have their contact information listed? Such as, phone number

    The name and contact information (address, telephone number and email address) of all operators collecting or maintaining children's personal information through the Web site or online service. If more than one operator is collecting information at the site, the site may select and provide contact information for only one operator who will respond to all inquiries from parents about the site's privacy policies. Still, the names of all the operators must be listed in the notice.

    So that would take care of that. I would keep answering any safety questions that come up.
  3. cpvr
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    cpvr Owner and Founder Administrator

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    Re: Should staff members have their contact information listed? Such as, phone number

    That's for users under 13 though. That's Coppa laws.
  4. gabzo
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    gabzo Member VPL Member

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    Re: Should staff members have their contact information listed? Such as, phone number

    yes I know but I am saying that not all staff has to have their info posted. Only one person who will answer any security questions. But the rest must sign an agreement form to keep info secret. forgot the agreement name but the confidentiallity agreement or whatever. I will look it up after.

    Coppa law only requires one staff and I wouldn't force other staff to have that publicly displayed.
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