USHost247 - Reliable Hosting Solutions for Virtual Pet Sites

Have you ever lost your account on a pet site?

I lost my Neopets account after it was frozen over 14 years ago, but I recently made a new one.

I don't have multiple accounts on other pet sites, as I still have all my original accounts.
 
My original Neopets account got suspended and I never got it back.... 😢
 
I've lost several for a variety of unfortunate reasons.

Neopets - My main was illegitimately frozen way back in the day. It was never returned. I had another backup account I reverted to. I actually recently lost access to like 3 of my Neopets accounts because I had purchased with real money the extra pets to move from side accounts to main. When I logged in it had automatically changed my passwords and locked me out and now they won't return *smh* Teach me to spend real money on the website aye lol. (Ironically, my side accounts actually LINK to my main as proof that they are mine haha, they wouldn't accept that)

WORST PETSITE EVER - Frozen because they didn't like my constructive criticism and they added rules AFTER to freeze me. After I donated 20+ hours of my time to moderating for them. That being said, obviously don't recommend that petsite and won't say its name because I don't want people to find it lol. Probably the only one I don't recommend lol. It's pretty bad.

Alacrity - I just can't remember my information to get back in lol.

Wajas - Can't remember my info to get back in lol.

A bunch of others that I just don't remember the info to get back in.
 
Demon_skeith said:
I never have, but have heard of people that do. Mostly because they use weak passwords or broke site rules that got them banned.
Click to expand...
Neopets STILL freezes people for illegitimate reasons. About ummmmm, 3-5 years ago I was trying to attach a P3 to my Petpet. I'm not sure what age you are or how long you've been playing but I've been playing for 23 1/2 years (on and off of course) and I used to actually read the Neopian Times. The Neopian Times specifically stated that when attaching a P3 you cold hold F5 in your inventory. Fun fact, that refreshes WAYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY faster than you would think. They froze me almost immediately. When I sent in a ticket (I didn't know why they froze me) they told me I refreshed the page something ABSURD like 500,000 times or something within a minute. I don't remember exactly but it was WILD. I quoted them the Neopian Times article and they unfroze me lol (well after they told me they wouldn't and I appealed that decision). P3 never did make it to that petpet. Though I think it's broken anyway because it's a UC petpet and I'm quite sure at this point that a P3 will NOT attach to a UC petpet. There have been MANY circumstances for Neopets especially where completely honest players have been frozen. Back in the day, there was no chance ever of getting your account back. In the case of my OG main a friend of mine who played HAD broken the rules. When they froze him across the board they froze me too... because he sent me a omelet during some point of our friendship. . . yeah you heard that right... an OMELETTE.
 
Oakley said:
Neopets STILL freezes people for illegitimate reasons. About ummmmm, 3-5 years ago I was trying to attach a P3 to my Petpet. I'm not sure what age you are or how long you've been playing but I've been playing for 23 1/2 years (on and off of course) and I used to actually read the Neopian Times. The Neopian Times specifically stated that when attaching a P3 you cold hold F5 in your inventory. Fun fact, that refreshes WAYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY faster than you would think. They froze me almost immediately. When I sent in a ticket (I didn't know why they froze me) they told me I refreshed the page something ABSURD like 500,000 times or something within a minute. I don't remember exactly but it was WILD. I quoted them the Neopian Times article and they unfroze me lol (well after they told me they wouldn't and I appealed that decision). P3 never did make it to that petpet. Though I think it's broken anyway because it's a UC petpet and I'm quite sure at this point that a P3 will NOT attach to a UC petpet. There have been MANY circumstances for Neopets especially where completely honest players have been frozen. Back in the day, there was no chance ever of getting your account back. In the case of my OG main a friend of mine who played HAD broken the rules. When they froze him across the board they froze me too... because he sent me a omelet during some point of our friendship. . . yeah you heard that right... an OMELETTE.
Click to expand...

This issue still occurs to this day. It’s a shame that Neopets still hasn’t fixed this problem.

Their mass freezing system has been a major issue for many years.

There was one incident where a Neopets user spent over $8,000 on merchandise and still got frozen.

Erroneously Frozen by TNT

Hey, guys, last Monday I was erroneously frozen for "knowingly abusing a glitch" as a result of my many tcg code redemptions.

Over a 2 month period this Spring, I redeemed hundreds of vintage neopets TCG codes. However, I did not abuse a glitch. I don't cheat. I never have.

Someone at TNT apparently saw the large number of codes I redeemed and thought this was evidence of glitch abuse. This is not the case.

I spent 5 figures USD on vintage neopets tcg booster boxes and packs and redeemed the codes. I bought official sealed products on Ebay, Mercari, and Facebook Marketplace, though the vast majority of purchases were on Ebay.

I have all of the receipts for the purchases. The receipts have photos of the sealed booster boxes and packs, and the item descriptions indicate that these were factory sealed, official vintage merchandise. I have already submitted this evidence to TNT. I additionally sent in pictures of my physical card collection, which is obviously huge.

Frustratingly, after detailing the situation and submitting all this evidence, the reply I got from the neopets.com staff was a one-sentence-long email telling me to send in the code cards.

I redeemed these codes months ago. I don't have the code cards. After the codes have been redeemed, the code cards are useless.

I'm pretty frustrated by the situation. It's apparent that TNT has no internal process where they can differentiate between legitimate code redemptions and fraudulent ones. This failure of neopets.com has resulted in me having my account frozen for using official neopets merchandise exactly as it was intended to be used.

I am now in the bizarre situation where if I hadn't purchased neopets merchandise, I wouldn't be frozen. What in the world is going on over there?

I guess I'm posting to vent, and to ask what the communities thoughts are. Would love to hear u/neo_truths chime in as well.

Thanks for reading this wall of text if you made it this far.
Click to expand...
Neo truths looked into this incident and this is what they had to say:
There was someone that used 9600 codes this year who clearly got them via database leak. They were frozen. Then there is someone that used 1200 who was not frozen. Then you used 650 and got frozen. Not sure how they ended up with your username without the other. In your user notes they added that you redeemed 1000+ item code cards all the same day. Not sure whey they got that stat either. To be fair with tnt there is no way to know if you got a legit code or not. The real problem is how they later ignore your tickets if you were frozen for cheating, so for the cases where it was not true it is really hard to get them to look at stuff.
Click to expand...

This is another incident where a user was banned from their mass ip banning system.
[UPDATE 3] Two of My Accounts Were Frozen...

Hi again Reddit, it's Maria/Kat/Peachy here.

If you're new to the situation, you can find my previous posts [here](https://www.reddit.com/r/neopets/comments/190f4gr/two_of_my_accounts_were_wrongly_frozen/), [here](https://www.reddit.com/r/neopets/comments/19906hh/update_two_of_my_accounts_were_frozen/), and [here](https://www.reddit.com/r/neopets/comments/19e4cbp/update_2_two_of_my_accounts_were_frozen/). I'd rehash the details myself, but honestly, I'm extremely tired. From this, to college, to life.

What happened is that, January 6th, I logged on mobile to do my daily quests and saw that my main account and one of my side accounts were frozen for "cheating or using cheat programs". I recently reached 10m on my main account for the first time, ever, and had a ton of pets. I spent real money on the site and had the pet slots to prove it. I had everything to lose; the allegations are false.

I didn't know why I was being accused\* of this, until Neo\_truths was able to confirm that I was swept up in a mass IP freezing.

Now, I don't use a VPN *but* I live in rural Virginia and don't have wi-fi at my house. Everyone uses their mobile data/hotspot to navigate the internet. Neo\_truths was able to confirm that my IP, generated by AT&T (my mobile provider), had been flagged on *September 3rd* for cheating. I played for months and didn't know I was a ticking timebomb.

Using mobile data assigns a IP to your device that is not accurately representative of your physical location. My mobile IP says I'm located in Mifflinville, Pennsylvania. I haven't been out of state in years.

Similarly, my dad, brother, and boyfriend who are all on the same plan and all live in the same house for the most part, had wacky IPs in relevance to where they physically were.

Despite me giving them numerous screenshots of evidence (found in the \[UPDATE 2\] post) about IPs, literally giving her my home address and the general addresses of the other places I play Neopets at, as well as telling her Neo\_truths, someone who their own CEO has vouched for twice, had told me the exact reason I was frozen, Alice's response to all of this can be found [here](https://i.imgur.com/bneRRjf.png).

It says, "Hi, sadly this was completely investigated and frozen legitimately so at this time the account would not be able to be unfrozen."

So... what? Am I expected to wait a year and come back and try again? Keep in mind, I've asked them for a shred of evidence against me, and have gotten none. Told her to check the link between my two accounts and the botter's, got no response about that.

My reply to her can be found [here](https://i.imgur.com/3giac41.png).

Yes, I did spill a little of my guts in my reply. I'm so tired.

Neopets is a huge part of my life. This website means so much to me, especially since I actually felt like I was getting somewhere with pet colors and dipping my toes into NC trading for customs. I converted one of my old sides to my new main account so I can try to have some semblance of what I had before, but it'll never be the same.

I haven't gotten a response back. I was going to open a third ticket, but decided to drag out getting actual responses as long as I could. Even though Alice hasn't given me the results I desire, I can't insult her. She's done leagues more than Blake M. has.

Interestingly, I was contacted by a Redditor last night right after I got this email response, and they were able to send me this [screenshot](https://i.imgur.com/s7ybwBp.png).

It says, "We wouldn't freeze for a VPN or a network like a cellphone provider since those do have unrelated users on them and wouldn't be fair."

Well, well well. That's interesting, considering I and others I have seen and talked to are PART of those "unrelated users".

In relation to this situation, I have started working on a petpage for a project I call "Project S.O.A.", "save our accounts". I've written up my experience with this horrid system in both a long version and a "TLDR" version and will advertise this on Neopets to spread the word when it's completed. Will it do anything? Idk, maybe. It's worth a shot.

If anyone has suggestions on what else to include in the petpage, I'm all ears, but since I'm a full-time college student it may be slow going.

Anyway, that's about it. Sorry I couldn't provide better news.

edit: spelling

edit 2: some comments down at the bottom are accusing me of posting restocking screenshots on my main and side accounts in some unlabeled discord. I'm assuming they're talking about the Neopets discord, so [here](https://i.imgur.com/2ol0LTs.png) is a list of every server I'm in. They're all personal servers with friends.

Also, I don't restock.[\quote]
Click to expand...
 
You must log in or register to reply here.
Top Bottom