It's a good move for the store owner, but not so much for workers. Especially the day we start seeing robots replace regular humans in grocery stores in the like.It's a brilliant Innovation! It lets you place an order for whatever you want to have from the app, and a robot retrieves those items. It's like a vending machine but this one is of high-tech.
When I first saw this on YouTube, it wowed me. But for me, it would be so weird to shop there. People will definitely miss talking to a cashier. It will take time for people to adjust to this.Not all people feel confident when they deal with robots, especially the older generations. It may take a long time until this feels normal to people.